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Call Center Hours: We encourage you to use zenpay.com and the ZenPay Mobile app whenever possible for fast and easy access for many of your banking needs

  • Credit Card: 24 hours a day, 7 days a week
  • Personal Banking: Monday to Friday, 8 AM – 12 AM ET; Saturday and Sunday, 9 AM – 6 PM ET
  • Auto: Monday to Friday, 8 AM – 6 PM ET; Saturday 9 AM – 6 PM ET
  • Home Lending: Monday to Friday, 9 AM – 6 PM ET
  • ZenPay Wealth Management: Monday to Friday, 8 AM – 9 PM ET; Saturday 9 AM – 5 PM ET
  • ZenPay Private Client: Monday to Friday, 8 AM – 9 PM ET; Saturday and Sunday, 9 AM – 6 PM ET

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From cash back to savings on interest, we have the right card to fit your needs.

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Personal Banking

Convenience, no-fee banking and friendly service! The familiarity of a credit union and the accessibility of a digital banking platform.

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Auto Loans

60-second decision (for most applicants) with a 30-day rate lock. Know how much you can spend, before you shop!

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