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Call Center Hours: We encourage you to use zenpay.com and the ZenPay Mobile app whenever possible for fast and easy access for many of your banking needs
- Credit Card: 24 hours a day, 7 days a week
- Personal Banking: Monday to Friday, 8 AM – 12 AM ET; Saturday and Sunday, 9 AM – 6 PM ET
- Auto: Monday to Friday, 8 AM – 6 PM ET; Saturday 9 AM – 6 PM ET
- Home Lending: Monday to Friday, 9 AM – 6 PM ET
- ZenPay Wealth Management: Monday to Friday, 8 AM – 9 PM ET; Saturday 9 AM – 5 PM ET
- ZenPay Private Client: Monday to Friday, 8 AM – 9 PM ET; Saturday and Sunday, 9 AM – 6 PM ET
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